All products not manufactured by Kaffenbarger Truck Equipment are warranted by the manufacturer. For questions pertaining to warranties on purchases from Kaffenbarger.com, call us at 513-772-6800 Ext: 118. For in-store purchases, contact store personnel at the branch from which the purchase originated. Neither Kaffenbarger Truck Equipment nor the manufacturer may be held responsible for customer misuse of merchandise. If you call or write about defective merchandise, we must have the invoice, sales, or order number for the purchase in order to address a specific warranty issue.